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Privacy policy

What we collect, why we hold it, and how to get it corrected or deleted.

Who we are

Lynk Technology (“we,” “us,” “our”) is a managed IT and custom software provider based in McDonough, GA, serving Metro Atlanta and Macon along I‑75. This policy covers the information we handle and the rights you have over it.

What we collect

  • Contact details — name, company, phone, email and whatever you write in the contact form, booking request or an email to us.
  • Service data — if you become a client, information about your infrastructure, devices, users and security posture, to the extent delivering the service requires it.
  • Usage analytics — aggregated traffic data through Vercel Analytics. No cookies, no personal identifiers.
  • Communications — ticket history, call logs and email correspondence, kept for service continuity.

How we use it

  • Answering inquiries and quoting work.
  • Delivering the services you contracted us to perform.
  • Responding to incidents and meeting compliance obligations.
  • Sending service updates or newsletters you opted into.

We do not sell your information. We share it only where delivering your service requires it, or where the law does.

Providers we use

Microsoft 365 for email and productivity, Vercel for hosting and analytics, and the IT and security vendors needed to deliver client work. Each is bound by its own data protection obligations.

Your rights

You can ask for access to, correction of, or deletion of the personal information we hold about you. California residents have further rights under the CCPA and EU residents under the GDPR, including the right to know what we hold and to opt out of certain processing.

Email sales@lynktech.net to make a request.

How long we keep it

Inquiry data: up to 24 months, or sooner if you ask us to delete it. Client service records: the length of the engagement plus seven years for accounting and compliance, unless a contract or the law says otherwise.

Security

We apply the discipline we recommend to clients: MFA on administrative accounts, encryption in transit and at rest where applicable, endpoint protection and documented access control. No system is perfectly secure, and we do not claim otherwise.

Changes to this policy

Revisions get posted on this page with a new “Last updated” date. Material changes go to affected clients directly.